Terms & Conditions
TERMS AND CONDITIONS
When purchasing an item it is always possible that the purchased item can not be processed in case of a lack of availability. We will cancel the order and contact the buyer through e-mail. Please keep in mind All items are limited!
Purchases made through THEKULTUREOFHYPEANDHOPE are secured by iDeal, Visa, Mastercard, Maestro, the most trusted internet payment processing company. Personal contact information transmitted to us will never be sold or shared to third parties.
Shipping will take place 3-5 business days from the date of purchase. We are not responsible for any lost, stolen, or damaged shipments. All shipments are insured and the buyer assumes all responsibilities of claims made with the shipping carrier. Please check back with us periodically for any updates regarding our shipping policies.
Please note customers ordering outside Europe will be responsible for all import tax charges.
Any products purchased in the sale cannot be returned only exchange for another size if available. Please order carefully to be sure you get products that are right for you. If there is a product defect or a problem with your order, please email us for the quickest response.
Should you for any reason be unhappy with our delivered items, All products must be returned within 30 days of receipt. All products must be unworn and unwashed. The term begins with the receipt of the goods. We don´t cover the shipping costs of returning your goods.
LOST AND MISSING ITEMS
THEKULTUREOFHYPEANDHOPE is not responsible for any lost, missing or damaged items. After sending the purchased item the responsibility of the item is in hands of the carrier.
Please contact us if you have any questions, want more information or if we can help you with something!
We would love to come in contact with you. You can find us on THEKULTUREOFHYPEANDHOPE events.